Ordering:

·          Monday - Friday 9:00am – 5:30pm EST.

·          Wireless and local customers 518-279-4598

·          Toll free 1-800-326-5487

·          Please have quantities, part numbers and credit card numbers ready

·          Fax orders 24/7 to 518-279-4599. Please include phone number or email contact information

·          Online ordering at www.streetandcomp.com

Payment:

·          Orders may be paid via MasterCard, Visa, American Express, or COD Money Order

·          Personal checks or certified checks will not be accepted

·          ALL credit card orders MUST be shipped to the billing address of the credit card holder

Shipping:

·          We reserve the right to route all shipments

·          Ground packages will be shipped via UPS

·          International orders and orders shipped via alternative carriers are subject to a $5.00 service charge

·          All domestic air, international, FPO and APO orders must be shipped prepaid

·          All duty and brokerage charges are the responsibility of the consignee

·          All shipments will incur a $1.50 handling charge

Back Orders:

·          All back orders will be cancelled after forty five 45 days

Shipping Discrepancies And Errors

·          All discrepancies must be reported within two 2 business days from receipt of order

·          Shipping or sales errors on the part of Street & Competition will receive priority and will be shipped via the service of the original order. Special shipping charges will be the responsibility of the consignee

·          Return shipping charges as a result of Street & Competition error will be credited. Return shipping charges not resulting from Street & Competition error will be the responsibility of the consignee

Returns:

·          All returns must be authorized within five 5 days of receipt of order

·          Return authorizations are valid for fifteen 15 days, any returns after this period will be refused

·          All returned merchandise must be in new condition and in the original packaging

·          Returns, except for size exchange are subject to a 20% restocking fee

·          COD returns will not be accepted

·          Returns without a clearly marked return authorization number clearly marked on the package will not be accepted

·          Returns must contain a copy of the original invoice

Refused Orders:

·          Refused orders are subject to a 20% restocking fee plus shipping charges and will be applied to the next order

·          Refused orders will place the customers account on a pre paid only status

Warranty:

All merchandise sold by Street & Competition is guaranteed in accordance with the manufacturers warranty only. No additional warranty, expressed or implied, is made. Street & Competition shall not be liable for any damages to persons or property resulting from the sale or use of merchandise.

Claims:

Title to merchandise passes to the customer upon delivery to a common carrier. The common carrier assumes liability for your merchandise at our shipping dock. All claims for loss or damage must be made directly t to the delivering carrier. If a parcel arrives in a damaged condition, not the damages in writing with your signature for receipt of the parcel. If you discover concealed damage or shortages, DO NOT discard the container, packing material or any contents. Immediately request an inspection from the delivering carrier and file a claim form.